Steps to improve security guarding service

Property managers are usually on the lookout for ideal security guarding service with crimes occupying a better part of the society. While hiring a security guard, most of the property managers conceive a clear picture about things that they need in the security guarding service they choose to hire. However, property managers may not always be satisfied with the things that they achieve in this case since there is usually a gap between the things that are expected by a property manager and the things that are provided by a security guarding service. Studies found out that although firms that provide security service have the capacity to satisfy the property managers, they fail to succeed in their task owing to lack of quality control procedure. Some of the firms are now taking resort to biometric access control for protecting their business of untoward people. 

Gaining an estimate of work done by security guarding service may turn out to be a difficult task. Their job is rather difficult to be analysed unlike other vendors. For example, if you hire a painter you can see the work done by them. Monitoring the task in this way is not possible in case of security guards. Although in most of the cases, they are doing their work, you can implement a system to verify it.

You can improve the security guarding service of your firm or apartment by following the below mentioned techniques:

Screen the qualifications of your guard: In some of the states, guards need special training to work as a security guard. If your state is one of these few states, ensure that the security guard company you are hiring complies by that rule. In case your state does not have any such rule, make sure that the security guarding service has undergone at least some form of training. You can also conduct a short interview in order to help them understand your expectations. This will allow you to set up a rapport with the guard that is sure to help you in the long run. In case you feel that the person concerned is not fir for the job, you can also request for another guard.

Assess guard training: Most of the security guarding firms has a thorough orientation that introduces each guard to the firm itself. In most of these cases, the orientation of the guard to the firm is not always complete. Some refer this orientation as ‘Site specific Training’. You can also attend these orientation sessions to see things yourself.

Review guard’s supervision: This is another important facet that ensures good security guarding service. Lack of supervision also dissuades the guard from better understanding of duties. This also leads the guard to feel that their work is not much important and they start seeing themselves alienated from the team. It may even lead to unacceptable practices like tardiness, unprofessional behaviour and even theft!

It is also important to remain in touch and meet with your security guarding firm every now and then. This will make the security services firm that you have hired significantly more efficient!